Privacy Notice
We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit enquiries, make bookings, purchase products or services, or otherwise interact with us.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
The Embodied Soul Mastery School LLP, partners Peter Scruby, Julie Ferris and Karen Goodson are the data controllers responsible for your personal data.
If you have any questions regarding this Privacy Policy, please contact:
Email: [email protected]
Phone: +44 7539 824988
Information We Collect
We may collect and process the following personal data:
Name
Email address
Telephone number
Postal address
Payment and billing information
Information submitted through forms, surveys, bookings, or enquiries
Marketing preferences
Technical information including IP address, browser type, and website usage data
How We Collect Your Information
We collect information when you:
Complete an enquiry form
Subscribe to our newsletter
Book an appointment or event
Purchase products or services
Contact us by email, phone, or social media
Browse and interact with our website
Lawful Basis for Processing
Under UK GDPR, we process personal data under one or more of the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests where applicable
How We Use Your Information
We may use your information to:
Provide products and services
Process bookings and payments
Respond to enquiries
Send service-related communications
Send marketing communications where consent has been obtained
Improve our website and services
Comply with legal and regulatory obligations
Third-Party Service Providers
We use trusted third-party providers to support our business operations.
This includes Ivorey.io, a customer relationship management (CRM), communications, automation, and marketing platform. Personal information submitted through our website may be processed and stored within the Ivorey platform and its associated infrastructure providers for the purposes of managing enquiries, bookings, customer records, communications, and marketing activities.
We may also use additional providers such as payment processors, email marketing services, analytics providers, and advertising platforms.
International Data Transfers
Some of our service providers may process data outside the United Kingdom.
Where international transfers occur, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including approved contractual protections where necessary.
Marketing Communications
Where you have provided consent, we may send marketing emails, newsletters, promotions, and updates.
You may withdraw your consent at any time by clicking the unsubscribe link in our communications or contacting us directly.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and regulatory requirements.
Your Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time
If you are dissatisfied with how your personal data is handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.